Open Usage in the dashboard sidebar to see what your agents have actually been doing. Everything on the page respects the range you pick at the top — 7 days, 30 days or 90 days — and the range is part of the page address, so a view you like can be bookmarked or shared with a colleague.
The headline numbers
Four tiles summarise the period at a glance: Total calls, Talk-time (hrs), LLM tokens and Audio minutes. Each shows a percentage change against the previous period of the same length — the arrows only appear once there's a previous period to compare against.
Calls and outcomes
The Call volume chart plots calls per day across the range, so busy spells and quiet patches are obvious. Next to it, the Outcomes donut buckets every call into Completed, Transferred, No answer or Failed — a quick health check on how conversations are ending. When an outcome looks wrong, go and find the calls behind it and inspect one to see what happened.
The call-based charts are built from up to the most recent 1,000 calls in the period. For day-to-day operations that's everything; at very high volumes treat them as a representative picture and use the export for exact counts.
Per-agent and per-provider breakdowns
Calls by agent ranks your busiest agents so you can see which team is earning its keep. By provider and the Usage by technology donut split the same period by the AI models and call technologies behind your agents — useful context when you're weighing choices in Models & platforms.
Tokens and the metered detail
The LLM tokens chart shows model usage per day with a total for the period. Below the charts, a raw metered-usage table lists every measured component — technology, provider, detail, unit and quantity — which is exactly what settlement is calculated from.
The Export button next to the range tabs downloads those raw rows for the
selected range as a CSV, named after the range (for example usage-30d.csv). It's
the right starting point for your own spreadsheets and reporting. The button is
disabled when the period has no rows.
Volumes here, money on Billing
Everything on the Usage page is measured volume — calls, minutes, tokens — never pounds. For real charges, look at Billing: the Usage this month figure on your Current plan card, and the Ledger for the line-by-line account of what each day's usage actually drew from your balance.