Skip to content
polite.ai
Live soonJoin waitlist

Legal

Privacy policy

Last updated 14 June 2026

Information collection and purposeSharing your informationData retentionYour legal rightsThird party linksAcceptance of termsChanges to termsUser conductIntellectual propertyUser-generated contentLimitation of liabilityIndemnityGoverning law

Information collection and purpose

We may process the following categories of personal data about you:

  • Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us.
  • Name, email address, telephone numbers, and identities on third party systems that you use to cross authenticate onto our systems.

We process this data for the purposes of verifying your identity and communicating with you; replying to your queries, managing our business relationship, and keeping you informed about products and services you sign up for or expressly enquire about.

Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep business records and administer our communication with you about our products and services, managing our commercial relationship, and technically administering our systems.

Sharing your information

We only share your personal data with the parties set out below:

  • Professional advisers including legal advisors, bankers and auditors.
  • Our IT service providers as data processors.
  • Where we are required to do so by law.

Your data will not be used for any other purpose unrelated to running this service and managing your relationship with us by Aplisay Ltd, nor will we give, sell or lease your information to third parties for any purpose not stated above.

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential. We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your legal rights

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent. You can see more about these rights at the ICO website.

If you wish to exercise any of the rights set out above, please email us at hello@aplisay.uk. You will not have to pay a fee to access your personal data (or to exercise any of the other rights), however, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you. If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

Third party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or otherwise connecting to those services may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Acceptance of terms

By accessing and using this website, you agree to be bound by these Terms and Conditions of Use. If you do not agree with any part of these terms, you must not use the website. By accessing or using our website, you consent to the practices described in this policy.

Changes to terms

We reserve the right to modify or replace these terms at our sole discretion. It is your responsibility to check these terms periodically for changes. Your continued use of the website after the posting of any changes constitutes acceptance of those changes.

User conduct

You agree to use this website only for lawful purposes and in a manner consistent with all applicable local, national, and international laws and regulations.

Intellectual property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, video clips, digital downloads, and data compilations, is the property of Aplisay Ltd or its content suppliers and protected by international copyright laws.

User-generated content

If you submit any material to this website, you grant Aplisay a perpetual, royalty-free, worldwide licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such material.

Limitation of liability

In no event shall Aplisay or its affiliates be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use this website.

Indemnity

You agree to indemnify and hold harmless Aplisay and its affiliates from any claims, actions, demands, damages, liabilities, costs, or expenses, including reasonable legal fees, arising out of or related to your use of the website or any violation of these terms.

Governing law

These terms are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

polite.ai

Communication, reimagined.

Built on open source.

PrivacyContact

© 2026 polite.ai